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Return Policy


The Greyhound Store Textbook Return Policy

The Greyhound Store cannot issue a refund without a receipt. Full refunds will be granted through one day past the last day of tuition refund (typically one week into Summer classes, prior to the start of Intersession classes, and two weeks into Fall and Spring classes). Check the current academic calendar or contact The Greyhound Store for these dates.


Refunds for check or cash purchases will be processed by the Business Office and refunded by check unless there is a balance on your account. Refunds for credit card purchases will be credited back on the card. Refunds for Financial Aid will be credit back to your Financial Aid account. If you are unsure about the Greyhound Store refund and return policy, please contact bookstore personnel at the time of your purchase.


New Textbook Purchases

New books must be returned in new condition, with no marks or signs of wear. Shrink-wrapped materials cannot be returned once the package is opened.

Used Textbook Purchases

For a refund on a purchase of used textbooks, the used books must be returned in good condition.

Clothing and Supplies

No refunds on supplies, memorabilia, and clothing. If the item is defective you can exchange it for the same item with receipt. Clothing may be exchanged for a different size only with original price tag and receipt. Clothing must be clean and odor free.

Online Purchases

Please call The Greyhound Store before returning textbooks for authorization.
Shipping and handling fees are not refundable.

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